A domain verification suspension typically occurs when the domain owner fails to verify their domain ownership or contact information as required by regulations or hosting policies. Here’s a detailed explanation and steps to address the issue:
Reasons For Domain Verification
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ICANN Verification Requirement
- The Internet Corporation for Assigned Names and Numbers (ICANN) requires all domain registrants to verify their contact information (e.g., email, name, address) when a domain is registered, transferred, or updated.
- If the verification isn’t completed within the specified time (usually 15 days), the domain is suspended.
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Unverified Contact Information
- When registering or updating a domain, the registrar sends a verification email to the domain owner. Failure to respond leads to suspension.
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Suspicious or Incomplete Information
- If the contact details provided during domain registration are deemed suspicious, incorrect, or incomplete, the domain may be suspended.
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Policy Violation
- Violation of registrar policies (e.g., spamming, malicious activities) can lead to domain suspension pending verification.
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Expired Verification Links
- Verification links sent by the registrar expire after a certain period. If not acted upon, the domain may be suspended.
How to Resolve Domain Verification Suspension
- Check Your Email
- Look for an email from your domain registrar (e.g., StormerHost, GoDaddy, Namecheap, Google Domains) with a subject line like “Verify Your Domain” or “Action Required: Domain Verification.”
- The email may have a verification link or instructions to confirm your contact information.
- Ask registrar to resend the Verification Email
- If you cannot find the email, contact the registrar’s support to resend the domain verification mail again.
- Verify Contact Information
- Open the verification email and click on the link to confirm your contact details.
- Ensure all details are accurate and comply with ICANN requirements.
- Contact Your Registrar
- If you have verified your domain but it is still suspended, contact your registrar’s support team.
- Provide any requested documentation to prove your identity or ownership of the domain.
- Check for Alternative Issues
- Some registrars suspend domains for non-ICANN reasons (e.g., billing issues, abuse reports). Ensure your account is in good standing and resolve any disputes.
Consequences of Ignoring Suspension
If the suspension isn’t resolved:
- Your domain name will stop resolving, leading to website downtime.
- Emails associated with the domain (e.g., user@yourdomainname.com) will cease functioning.
- Prolonged non-compliance may result in the domain being deactivated or even deleted.